Legal

Terms of Service

Last updated: November 2025

These Terms of Service ("Terms") govern your use of the website and services provided by Conversion Hub ("we", "us", "our").

By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using our website or services.

1. Business Information

Business Name: Conversion Hub
ABN: 42 514 395 519

2. Services Provided

Conversion Hub provides digital marketing and SEO services including, but not limited to:

  • Search Engine Optimisation (SEO)
  • Local SEO
  • Content creation and SEO copywriting
  • SEO audits and strategy consulting
  • Website optimisation
  • Digital marketing advisory

All services are delivered according to the agreed scope outlined in your proposal, quote, or onboarding documents.

3. Use of Our Website

You agree to use www.conversionhub.com.au for lawful purposes only. You must not:

  • Attempt to access data or areas you are not authorised to access
  • Introduce malicious code (viruses, malware, etc.)
  • Use our website for illegal, fraudulent, or harmful activities
  • Copy or reproduce our content without written permission

We reserve the right to restrict access or terminate use for any breach of these Terms.

4. Quotes, Pricing & Payment

Quotes

All quotes provided by Conversion Hub are valid for 30 days unless otherwise noted.

Payment Terms

Unless stated otherwise:

  • Monthly SEO services are billed in advance
  • One-off services may require upfront payment
  • Invoices are payable by the due date listed
  • Overdue accounts may result in paused or terminated services

Failure to pay may lead to suspension of work until payment is resolved.

5. No Guarantees

While we follow proven SEO practices and strategies, Conversion Hub does not guarantee specific rankings, traffic volumes, or revenue outcomes.

SEO results are influenced by factors outside our control, including algorithm updates and competitor activity.

6. Client Responsibilities

To ensure effective service delivery, you agree to:

  • Provide accurate, complete information as needed
  • Supply required access (website, CMS, hosting, analytics tools, etc.)
  • Approve content or recommendations promptly
  • Avoid using low-quality SEO providers or link schemes that may harm your website

Delays in communication or access may impact project timelines and results.

7. Intellectual Property

Our Content

All reports, strategies, templates, and materials created by Conversion Hub remain our intellectual property unless otherwise agreed in writing.

Your Content

You retain full ownership of all assets, website content, branding, and materials you provide to us.

Each party grants the other a limited licence to use relevant materials solely for delivering or receiving services.

8. Confidentiality

Both parties agree to maintain confidentiality regarding sensitive business, financial, or strategic information.

We will not disclose your information to third parties except when necessary to deliver services or when required by law.

You likewise agree not to disclose private internal processes or proprietary information belonging to Conversion Hub.

9. Termination of Services

Either party may terminate ongoing services with written notice, subject to the notice period defined in your agreement or proposal.

We may terminate services immediately if:

  • Payments remain overdue
  • You breach these Terms
  • Illegal, unethical, or harmful activities are detected

Upon termination, all outstanding invoices become immediately payable.

10. Third-Party Services & Tools

We may use third-party platforms such as:

  • Google Analytics
  • Google Search Console
  • Website CMS platforms
  • Hosting or tracking tools

We are not responsible for issues caused by third-party software or service providers.

By using our services, you agree to comply with the terms of those providers.

11. Limitation of Liability

To the fullest extent permitted under Australian law, Conversion Hub is not liable for:

  • Loss of revenue
  • Loss of profits
  • Loss of data
  • Business interruption
  • Indirect, incidental, or consequential damages

Our total liability for any claim is limited to the amount paid for services in the 30 days prior to the claim.

12. Indemnity

You agree to indemnify and hold Conversion Hub harmless against any claims, damages, or expenses resulting from:

  • Your misuse of our website or services
  • Your breach of these Terms
  • Content or materials supplied by you
  • Any actions you take that harm your SEO or website performance

13. Changes to These Terms

Conversion Hub may update these Terms from time to time. The latest version will always be posted on www.conversionhub.com.au.

Continued use of our site or services indicates acceptance of any updated Terms.

14. Governing Law

These Terms are governed by the laws of Victoria, Australia.

Any disputes arising from these Terms will be handled by the courts of Victoria.

15. Contact Us

For questions about these Terms, please contact:

Conversion Hub